Shipping policy

1. Shipping and delivery

a.  Purchased products may only be shipped within the all-U.S. states. Unfortunately, we cannot ship to P.O. Boxes and/or APO addresses.

b.  As our product is customized, many processes will be started only after the order, and it could take even 2-3 weeks preparation period.

c.  Delivery time depends on the availability of the item you ordered. If it’s in stock, you can expect delivery within 3 to 8 days, depending on your selected shipping option. If it’s out of stock, please allow up to an additional week for processing. 

d.  Orders are processed Mon-Fri (excluding holidays). You will receive an email confirming that your order has been shipped and/or delivered. If we encounter any problems with the shipment of your Order, you will be notified ASAP. 

e.  If the delivery of your order is delayed, please contact us.

f.  Upon receiving your order, please carefully inspect the contents of the package. If there are any discrepancies between what you ordered and what you received, kindly contact us within 14 calendar days.

 

Policy Updates

We reserve the right to modify this Shipping Policy at any time. Changes will be effective immediately upon posting to our Site. If we make significant changes, we may notify you via email or by a notice on our website.

We welcome your questions or comments regarding these policies. If you believe that we have not adhered to this Statement, please contact us.

 

Company name: MURUAL LLC

DBA: FLEYKANZO
Email: info@fleykanzo.com
Head office: 440 Louisiana St. Suite 900
Houston Texas 77002, United States.

Last Updated: May 1, 2025